CHAT Integrated Media Inc. adheres to legislated standards in assuring your privacy. Any information we collect relating to your account and correspondence are compliant with the Personal Information Protection and Electronic Document Act (PIPEDA) and Canadian Anti-Spam Legislation (CASL).

Data collection
User data collected by CHAT Integrated Media Inc. may include your company’s name, your name, email address, mailing address, phone number, and billing information CHAT Integrated Media Inc. will always identify the purpose for which your information is collected and disclosed.

Your information is collected for one or more of the following purposes:

• To deliver your invoice and collect payment for products and services;
• To provide you with information regarding products and services offered by CHAT Integrated Media Inc.;
• To send you relevant information by email about products and services from carefully selected companies;
• To manage and develop the business and operations of CHAT Integrated Media Inc.;

We may collect your information using a variety of sources such as direct mail, questionnaires, contests, promotions, surveys, magazines, websites, shopping cart check-outs or other online means. We may use functional cookies to remember your preferences on our websites and improve your user experience.

Use of your e-mail

We will use your email to communicate with you about the purchase or use of our products and services. We may also send you email on behalf other companies about relevant products and services you may be interested in directly or through our e-newsletter publications, and you will always have the ability to opt out of email communications.

We will not release your information to a third party, with the exception of business contact information (name, title, company, address, phone and fax). Specifically, we do not release email addresses. You may opt out of being included in our contact list for third party communications even after granting prior permission, by sending a request circulation@chatmedia.ca. Please indicate “opt out” or “unsubscribe” in the subject line. Our regular e-newsletters and other email communications also include an “unsubscribe” link.

Consent for the collection, use or disclosure of information

As outlined by CASL, your purchase or use of our products and services establishes a business relationship giving implied consent for CHAT Integrated Media Inc. to collect, use and disclose information for the purposes of communicating with you or for delivering a product.

At times we may supplement incomplete user information with data obtained from public databases. This information may be combined with the information we collect to help us tailor communications to you and improve our products and services.

CHAT Integrated Media Inc. will maintain your contact information as a corporate asset. The data you submit will be used by CHAT Integrated Media Inc. to provide you with products and services relevant to you and your business. You will always have the ability to delete, change or revoke the consent to use your contact information. All electronic correspondence will provide you with a mechanism to opt out of receiving future communications unless your data is necessary for service delivery, billing or audit purposes.

Online transactions
CHAT Integrated Media Inc.  may in implement use of credit card numbers submitted to us through our websites or third-party payment service providers for payment purposes only. In this event, we will utilize secure encryption technology to reasonably assure the privacy and security of the credit card numbers of our customers.

Usage tracking

CHAT Integrated Media Inc. websites may use cookies, pixel tags, log files and other technologies to automatically record general information about your visit such as browsers used, links clicked and opened, web pages viewed, etc. This information may be used for statistical analysis in order to enhance your user experience on our website or to deliver you relevant advertising messages.

Cookies
For certain online services, we may use cookies that identify you as a return visitor. A cookie is a piece of data that a website sends to your browser and which may be stored on your hard drive. If the cookie is stored, return visits to our website will allow us to tailor information according to your individual preference. Cookies do not contain any personally-identifying information. Some browsers will inform you when a cookie is being stored on your hard drive and many browsers will allow you to disable cookie collection if you wish.

Please be aware that if you disable your cookies, many services on our websites will not be available to you, particularly those that contain personalized information about the content, products and services you like and have been tailored to suit your individual needs.

External links

CHAT Integrated Media Inc. websites contain links to external sites. Once you link to an external site, you are subject to the privacy and security policies of that site.

Communicating by mail
In order to contact CHAT Integrated Media Inc. by regular postal mail, please write to:

CHAT Integrated Media Inc.

898 Crown Street

Sudbury, ON P3E 3R3

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