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UPDATED: NAPA EXPO 2022 hits Las Vegas

UPDATED: NAPA EXPO 2022 hits Las Vegas

The NAPA EXPO 2022 kicked off in Las Vegas this week attracting NAPA network members from across the globe for an extensive trade show, a dozens of seminars, and special events. The global event was originally scheduled for 2020 but was postponed due to the COVID-19...

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Parking lot professionalism for delivery drivers

Parking lot professionalism for delivery drivers

By Norman B. Rose, president Excel Sales Consulting. Here is the scenario: you have one small box to deliver. The business is really busy, so their parking lot is filled with cars, and you need to run in and out. Norm RoseExcel Sales Consulting As a delivery driver,...

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Warning Your Customers About Summertime Water Pump Failure

Warning Your Customers About Summertime Water Pump Failure

(SPONSORED CONTENT) By Carter® Summer is the right time to remind your customers to watch for warning signs of a failing water pump. As you know, extreme summer temperatures and added strain on the vehicle from things like long road trips can cause engines to become...

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Jobber Nation June/July: Read it here now!

Jobber Nation June/July: Read it here now!

The Jobber Nation June/July 2022 edition for Canada's automotive aftermarket distribution professionals includes features on the aftermarket chassis and driveline segment, heavy duty lighting, the oil change market, tips for store lighting, being a team player, what...

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AIA Canada Report: Knowledge builds aftermarket opportunities

AIA Canada Report: Knowledge builds aftermarket opportunities

A just-released report by the Automotive Industries Association of Canada says that nearly half of all Canadian car owners say they would be more likely to be proactive with vehicle maintenance if they knew what kind and how much data their car collected, revealing an...

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CRM Metrics It Would Be Great To See

CRM Metrics It Would Be Great To See

A wish list of unlikely sales measurements. We're all struggling to measure the effectiveness of our sales efforts. This is nothing new. It used to be handled through account books, call reviews, lots of paper shuffling back and forth – and much of it, frankly, was...

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