The just released results of a study have revealed the key reasons that aftermarket service providers win customers, and what their competitive advantage is. The J.D. Power 2024 U.S. Customer Service Index (CSI) Study may focus on the market across the border, but the...
For a long time limitations existed in Canada for those seeking to up their aftermarket business management game. Simply put, they often had to get that upgrading in U.S. That is about to change. A new Aftermarket Management Program is poised to launch at the...
During the fourth quarter and full year results call, Advance Auto Parts CEO Shane O’Kelly provided information on the sale of its Worldpac and its Canadian business, operating as Carquest Canada. While O’Kelly emphasized that they are still officially referring to...
(SPONSORED CONTENT) The new Carquest Canada DC provides more than 500,000 square feet of space, more than 350,000 parts on hand, and superior service offerings to Carquest stores and their customers. As announced by Advance Auto Parts, a leading automotive aftermarket...
In addition to presentations on new store identity and shop banner program being introduced as a result of the new O'Reilly Automotive ownership, the Vast-Automotive convention also presented store and shop awards. Above, Robin's Auto Parts co-owner Jagvarinder Singh...
LKQ Corporation reported a strong finish to the year in its fourth quarter and full year 2023 financial results, stating that the Uni-Select integration was running ahead of schedule. “The fourth quarter was a strong finish to a successful year for LKQ. I am proud of...
Genuine Parts Company, automotive aftermarket and industrial replacement parts, announced that fourth quarter and full year sales were both up, in 2023, with total sales surpassing $23 billion USD. It also announced a 'global restructuring' that the company says will...
Key investments, such as the Stellantis and LG Energy Solution (LGES) joint venture NextStar Energy EV battery plant in Windsor, Ontario should result in net labour gains in the ICE-to-EV transition, says a labour study. A recent study by Future...
Change is afoot in Canada's aftemarket and while most will help boost aftermarket opportunities, many will also require adjustments to make the most of them for your business, and that of your aftermarket automotive service provider customers. In the Annual...