Counterperson Articles

Professional Phone Skills: Best Practices, Tips and Techniques

Professional Phone Skills: Best Practices, Tips and Techniques

By Norm Rose, Excel Sales Consulting Your commitment to great sales customer service, your contribution to having a positive attitude, and your demonstration of positive teamwork will increase your sales, further develop your business, and build long-lasting co-worker...

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Maximum wiper coverage with minimal inventory

Maximum wiper coverage with minimal inventory

(SPONSORED CONTENT) When it comes to profitability, shops are always looking to minimize inventory and save space, while still being able to service every vehicle that comes through the door. The Continental ClearContact Premium Beam Wiper Blade program comes with a...

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Premium Guard filter web catalogue recognized for excellence

Premium Guard Inc. (PGI) www.premiumguard.com, a leader in automotive aftermarket filters, has received the bronze Content Excellence Award for its Premium Guard Filters web catalogue from the Automotive Content Professionals Network (ACPN). The award was presented...

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Gabriel adds ride control coverage across the board

Gabriel (Ride Control, LLC), In anticipation of summer travels and continued popularity of road trips, announces new ride control products for more than six and a half million vehicles, ranging from class 1 automobiles all the way up through Class 8 semi-trucks. New...

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First Brands Group adds to Centric Parts brake line

First Brands Group recently expanded its line of premium quality Centric Parts brake components. Centric added more than 100 new brake part numbers for late model import passenger vehicles, last mile delivery (LMD) vehicles and police interceptor utility vehicles in...

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The easy way to sell wipers

The easy way to sell wipers

(SPONSORED CONTENT) A simple solution to creating more wiper blade sales and maximizing profitability begins and ends with OE fit and trouble-free inventory. That’s what your shops need and that’s what they’ll get with Continental’s ClearContact Premium Beam Wiper...

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KYB to reward parts professionals with ‘Strut-Plus Rewards’

Following up on the highly successful “Feeling is Believing” consumer rebate offer, KYB continues its 2021 National Promotion schedule with the May 1st launch of “Strut-Plus Rewards”. Beginning in May, Parts Professionals will have the opportunity to earn extra cash...

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Audi/VW upgraded water pump kits from Rein

CRP Automotive (crpautomotive.com), a leading source of OE-quality replacement and service parts, offers a new Rein Automotive Water Pump Kit (P/N WPU0016) for popular Audi and Volkswagen vehicles with 2-liter TSI gasoline engines from 2008-2018. The Rein Water Pump...

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Dorman announces aftermarket-first transmission Lines

Dorman Products, Inc. is announced the release of more than 170 new replacement auto parts, extending Dorman’s aftermarket coverage in several key categories, and giving repair shops and vehicle owners greater freedom to fix cars and trucks with innovative and...

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