For the fifth time in our history, Jobber Nation and Indie Garage team up to present what we believe is the most comprehensive review of critical market share and customer profile data in Canada’s aftermarket.
Also inside, great information, tips and advice on winter tires, warranty fraud, shop organization, business management and professional development.
Copies are on the way to readers across Canada, but you can read the DIGITAL EDITION HERE, NOW.
Inside you’ll find
4 COMMENT
Aftermarket Proves It’s Up To The Challenge
6 NEWS
Aftermarket Pushes Ottawa On Right To Repair
10 OWNER
AAPEX WRAP-UP: Back In Force
12 OWNER
Paul Reed: The Life-Changing Magic of A Well-Organized Shop
14 COUNTERPERSON
Check The Part: A Simple Way to Fight Fraud
16 SERVICE ADVISOR
Canadians and Winter Tires
18 OWNER
Murray Voth: Strengths and Weaknesses
20 COUNTERPERSON
Norm Rose: Building Rapport With Your Customers
23 5TH ANNUAL AFTERMARKET INTELLIGENCE REPORT
24 Average Bill Summary/Visited Facility
Overall market: Aftermarket outpacing economy
26 Battery Replacement
Trend to Watch: 12V SLI Endures
28 Lube, Oil And Filter Change
Trend to Watch: Changing grades and the advent of EV fluids
29 Brakes
Trend to Watch: Beyond the brakes
30 Alignment
Trend to Watch: Advanced Driver Assist Systems
31 Electrical
Trend to watch: Tools training and access to information
32 Transmission
Trend to Watch: Diagnostic and parts supply challenges
33 Engine/Fuel System Service
Trend to Watch: Fuel-related issues
34 Tire Replacement
Trend to Watch: Winter, All-Weather, EV tires
35 Audio/Entertainment
Trend to Watch: Connectivity the key
36 HVAC
Trend to Watch: R-1234yf transition plus increasing complexity
37 Collision repair
Trend to watch: The aging vehicle, parts supply, and EVs
About CHAT Integrated Media
CHAT Integrated Media Inc. publishes for Canada’s Automotive Aftermarket.
JOBBER NATION and JobberNation.ca are for Canada’s Automotive Aftermarket Distribution Segment.
INDIE GARAGE and IndieGarage.ca are focused on Canada’s Independent Automotive Aftermarket Service Community.
CHAT Integrated Media also presents the Great Canadian Aftermarket Trade Show and The Great Canadian Aftermarket Podcast, available on Spotify and Apple Podcasts.
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